AT&T is making changes to their cellular network that will negatively impact your service. Essentially, they are shutting down 2G cellular towers that talk to some of your GPS tracking units in certain markets in order to transition to the next generation cellular technology. Their plan is to eventually take all of these cellular towers off-line by January 2017. This is commonly referred to as the 2G sunset. They recently released a schedule of when they will shut down cellular towers in each market and we plotted them on the map below for your convenience. FieldLogix has been a vocal opponent regarding this issue, even reaching out to several members of congress in order to force AT&T to reduce the impact on our customers. So far, these efforts have not resulted in a positive outcome.
How this may be impacting you:
1. You may notice an increased number of times where your fleet tracking devices go into storing mode or stop reporting.
2. You may not see your vehicles’ locations in areas where they would previously report their locations.
1. “Ride it out” and replace your equipment after your operating areas are taken off-line. Again, we do not expect to receive notice of which markets will taken off-line and when.
2. Replace your equipment now and take advantage of the latest technology and avoid any last minute rush to switch over your units. A last minute decision could results in delays and downtime.
1/4/17 AT&T ceased providing the detailed tower shutdown notices during Q3 of 2016. We reached out to our provider who stated that they stopped providing details, but have the right to shutdown any and all remaining towers after January 1, 2017. As of 1/5/17, we have several devices that are still operational on the AT&T 2G network in various markets throughout the US. We will provide further updates as they are received.
1/5/17 We discovered an article quoting the Chief Strategy Officer of AT&T stating that they have decommissioned 50% of the 2G network and the remaining towers are in a “soft-lock” state. What this means is that they plan on using software to shut down the towers in the remaining markets during the next 4-6 weeks. According to this statement, you should plan on losing coverage for your devices by the middle of February.
6/16/17 T-Mobile has been continuing to support 2G within their native network as well as via roaming partners. We received word from a carrier partner today that T-Mobile’s 2G Roaming partners have shut down their 2G networks effective immediately. This means that only 2G devices operating within the native T-Mobile 2G network would be operational.
Map of the 2G Shutdown Schedule
The icons display AT&T’s 850Mhz frequency, which primarily impacts outdoor coverage. Vehicles operating within range of these towers will likely stop reporting after the tower shutdown date.
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