At Field Technologies, we take tremendous pride in the high level of support that we provide for all of our customers. Throughout our existence, we have always believed that a strong company must provide industry-leading products and back them with the best customer support possible. Our customers will confirm that we respond to their needs promptly and resolve issues in a timely manner.
Training
We can provide on-line training for your system users. This training session will cover the details of our products' features and will give your users the opportunity to learn about all aspects of our products that will help you run your business.
Local installation support
If you select our installation services, we have local technicians that handle
any of your GPS equipment service requirements. This includes device installations,
de-installations, and repairs. Our field technicians are required to schedule
your requested services within 48 hours of being dispatched.
Telephone support
You can call us at 888-803-0200 and speak with our US-based customer support
personnel between 8am and 5pm PST Monday through Friday. We take pride in the
fact that we have limited hold times.
E-Mail Support
We can be e-mailed at support@fieldtechnologies.com.
Our service personnel are required to respond to your request within 1 business
day.
On-Line Support
You can chat with us or submit a support request form through tools within our
GPS tracking system.