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Service Companies

Do your employees turn in inaccurate documentation?
Do you ever receive billing disputes or do you suspect that your employees are purposely inflating their billing hours? If your employees are not properly documenting their daily activities, this can lead to inaccurate billing and timekeeping. You can lose the trust of customers that believe that they have been over-billed or you may have to credit customers since you have no means of accurately verifying job durations. Your employees may also be inflating their work hours or overtime hours. They may even finish their workdays early and cause you to lose potential jobs. With our system, you can verify actual job durations and employee work hours. We will help you reduce labor costs, improve customer service, and even bring in additional jobs.

Is dispatching a challenge?
Do you receive calls from potential customers that need to know if you can send someone out ASAP? What happens when you have to call them back 10 minutes later with an answer? Did they already decide to use someone else? With our system, you will immediately know which technician is closest to the call and you can give the customer an instant ETA. This will help you bring in more revenue for your company.

Do you suspect that your employees are completing side jobs?
Are your employees often tempted by customers offering cash for their services? How many of your employees succumb to this temptation? How much money does your company lose each month due to side jobs? We will give you the ability to catch employees that are using your vehicles and time for side jobs. This will bring in more revenue for your company.

Are you concerned about personal use of your vehicles?

By using your vehicles for personal activities, your employees may be increasing the wear of your vehicles, wasting your fuel, and increasing your liability. Our system will document any after-hours use of your vehicles to help bring your fuel and maintenance costs down.

Is maintaining your vehicles and equipment a challenge?
Most employees do not maintain your property as if it is their own. Not maintaining your vehicles as required leads to more expensive problems down the road. Our system gives you the ability to monitor vehicle mileage so that you can schedule regular maintenance without counting on the driver to manage the process or provide you with mileage reports.

Do you receive calls about unsafe driving?
In today's litigious environment, an accident caused by unsafe driving will create a huge financial liability for any company. If you receive complaints from motorists about speeding drivers, it may be inevitable that one of these drivers will eventually cause an accident. Our system allows you to review excessive speeding so that you can avoid a potential lawsuit.