Real-time fleet tracking Saves HVAC Companies Thousands and Improves Customer Service

fleet vehicles trucksReal-time fleet tracking helps HVAC, plumbing and electrical service companies manage overall mobile worker performance, reduce expenses and increase customer satisfaction. Whether you manage a fleet of 5 vans or hundreds of fleet vehicles, GPS fleet tracking solutions can improve your bottom line. If your residential or commercial HVAC company doesn’t have a GPS tracking device, then you may be missing a valuable opportunity.

HVAC Challenges  & Controlling Operating Expenses with GPS Tracking:

Lack of accountability for drivers – Having a widespread fleet makes tracking worker location and activity. GPS fleet tracking can make your mobile employees and contractors more accountable.  Improving employee performance will not only make your customers more happy but it will make your drivers safe and at less risk of an accident.

High Cost of Fleet Vehicle Maintenance and Insurance – Managing a large group of fleet vehicles has high operational costs for most HVAC and building service contractors. Many HVAC managers have trouble keeping up with vehicle maintenance logs because they have to wait for drivers to manually submit their mileage records. But with a vehicle tracking system, electronic driving records are available 24/7 with just a click of the mouse. A modern GPS fleet management system can also help you to get better resale values when it’s time to sell or trade-in vehicles. Also, installing a fleet tracking device can instantly reduce your company’s insurance premiums and will help to immediately improve your ROI.

Inefficient Dispatching – Stop dispatching drivers at the end of their shift across town. With fleet tracking software dispatchers can locate and assign the best vehicle and driver nearest to the customer. This improved efficiency often leads to 1-2 additional service calls per day, per technician! $100 to $200 more per day, $500 to $1,000 per week, $2,000 to $4,000 monthly or an incredible $24,000 to $48,000 per year! Not only can this reduce employee overtime costs and improve customer service, but it can also reduce your fuel expenses and vehicle wear and tear.

Unauthorized vehicle usage  and Liability– Side jobs are common in building service industries, and they can cost your company in many ways. FieldLogix was able to help an HVAC company that had a mobile employee taking jobs after hours and using the company name and materials without permission. This caused the HVAC company huge problems because when the customer called, the HVAC manager had no record of the contract. Not only did the HVAC fleet manager look bad, but it could have easily caused lawsuit.

Reputation and Brand Protection – When a construction services company has spent decades building up its reputation, not being able to protect it is not an option. Monitoring fleet vehicles branded with the corporate logo cannot tolerate irresponsible or unsafe drivers.

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